Community hub

Terms and Conditions of Use

TIMINGS

• Allow for set-up and cleaning up in your booking times; specify exact arrival and departure times to ensure your booking covers the time you use the space (not just the time of your activity or events other people may be booked either side of you)

PLEASE DO NOT ACCESS THE CAFE AREA AFTER IT IS CLOSED. The booking for the hub is for the hub room and toilets only. The cafe is not to be used. thank you

PAYMENT

• For a one off event invoice will be sent at time of booking and payment required within 7 days. Payment by BACS
• For regular event/activity you will be invoiced monthly in arrears. Payment by BACS
• For block booking i.e. 12 weeks invoice will be sent at time of booking and payment required within 7 days. Payment is required by BACS
• Cancellation must be made 14 days before the event. If cancellation is made within 14 days the hire will still be chargeable.
• If your booking has to be cancelled by us, a full refund will be given
• Long term bookings are reviewed every 3 months to ensure the centre is delivering the most appropriate services to the community
• Invoices are due in 7 days. A charge maybe made for late payment
• Once a booking has been made your details will remain on our files for future bookings or communication

HEALTH and SAFETY

• Read the Centre’s Fire Safety Instructions on display in the entrance corridor. NO
COMBUSTIBLES allowed in building. If the fire alarm sounds exit the building by the fire door in the hub or via one of the fire doors off the café area
• If you are using the building after the café is shut, keep the front door locked. Only let into the building those people coming to your event/activity
• You are responsible for the safety of the people in your group whilst in the building. Be vigilant during your stay and inform the emergency contact if you see any suspicious behaviour
• We do not tolerate inappropriate behaviour, bad language or discrimination. If any of the conditions are breached, a person or persons may be asked to leave the premises
• No smoking in or around the building
• Your group should not congregate in or outside of the Hub as it may need to be accessed by other users. At busy times, we may not be able to accommodate big groups in the café- please bear this in mind if you have a large booking and plan to use the café after your activity
• A named adult must be on site for any activity for people under 18
• You are responsible for security while in the building. You may wish to conduct your own risk assessments and take out liability insurance as appropriate
• All electrical items you bring onto the premises must be safe and PAT tested
• Report any faulty equipment to the Community Hub Manager immediately

CLEANING

• Leave the Hub how you would like to find it. Cleaning equipment is in the kitchenette and storage cupboard
• Please ensure kitchenette is cleaned and everything washed up and packed away. Please sweep floors before leaving
• Please take your rubbish home- we do not have bins in the building
• Store cupboard should be left in the order indicated on the sheet inside the door
• Dogs are not permitted in the Hub (but are permissible in the café and grounds)

PRIVATE PARTY HIRE

• A refundable deposit of £20 will be added to your booking
• NO Blu tac, sellotape or other sticky application to be attached to walls
• Please DO NOT leave rubbish behind take it all with you
• Please put all chairs and tables back in the cupboard as per the layout guide in the cupboard
• Please leave the kitchenette clean and tidy as you would wish to find it
• Any children are the responsibility of the party organiser and Park Life cannot take responsibility for their welfare or safety

CHECK AVAILABILITY

Latest news

Carols in the Park

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Thank you to everyone who joined us for Carols in the Park on Saturday. It was wonderful to see families, friends, young and old gathering outside Park Cafe & Hub…

Park Life Carols in the Park

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Join us for Carols in the Park on Saturday 11th December from 4pm - 6pm. Free mulled wine and mince pies will be served as we gather together to sing carols…

Our hatch and outdoor seating area is now open!

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We have already had a string of customers this morning enjoying our delicious coffee and cake and it was been wonderful to see so many friendly faces. Our very first…
Renee

Welcome to the team Renee!

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We are thrilled to welcome Renee Marchant to the Park Life Heavitree team as Cafe Manager! Renee will soon become a familiar face when the Park Cafe opens in just…